Returns

Return Policy: We have a 7-day return policy for the following reasons:

• Size or fitness issues
• Did not like the quality/design

However, this does not apply to personalised jewellery, perfumes, candles, coins, utensils, and God idols, except in cases of defective or spurious products. Theimperiumgems reserves the right...

Damaged or Incorrect Products

In case you have received a damaged, used, incorrect, or missing product (empty box), it is essential to file a complaint within 36 hours...

Refund Policy

If you have requested a return, the refund will be initiated once we receive the product...

Replacement & Exchange

You can request a replacement or exchange of your order as per your requirements...

Note:

• Products damaged or tarnished due to usage cannot be returned.
• Items must be returned in their original packaging.
• No returns will be accepted after 7/8 days.

Return Process

You can initiate a return request from our website. Alternatively, you can reach out to our Customer Support team...

Refund & Processing Time

Once the return is approved and processed, refunds or replacements are typically completed within 5–7 business days.